Reisbedingungen

In diesem Abschnitt können Sie die Allgemeinen Geschäftsbedingungen der Reise lesen. Die spezifischen Bedingungen, die im Falle der Buchung von Reiseexpeditionskreuzfahrten gültig sind, sind die der Reedereien. Trotz der Bedingungen und für den Fall, dass Sie Ihre Reise stornieren, werden wir immer Stornokosten vermeiden, wir bieten an den bereits gezahlten Betrag für zukünftige mögliche Reisen innerhalb eines Jahres gutzuschreiben, aber die Gültigkeit des Guthabens ist flexibel je nach Kunde und Situation im einzelnen Fall. Unsere Absicht ist, dass der Client nicht durch diese Klauseln zu Schaden kommt, wenn im Falle einer Stornierung der Reise aufgrund höherer Gewalt es ihm unmöglich ist die Reise anzutreten.

Reisbedingungen

Argentinian Explorer EVT (Leg No. 12.545) and Mariana Rampoldi EVT (Leg No. 17.555) reserves the right to:

1. Intermediary organizer
Argentinian Explorer EVT and Mariana Rampoldi EVT acts as intermediary organizers between passengers and service providers.

2. Air or ground Transportation
The use of air or ground transportation by passengers implies a direct relationship between carriers and passengers. Eg Aerolineas Argentinas.

3. Reservations

3.1 Tours
Tours Reservations must be confirmed by paying 30% of the total price of the tour. The balance must be canceled 45 days before the beginning of the program. The minimum amount paid for the reservation must not be less than 1,000 USD, except that the value of the program is lower, in which case you must pay the total price of the trip.

3.2. Domestic Air Tickets Domestic & International Air Tickets
The emissions of the cabotage and international air tickets will be made once the corresponding amount has been paid by the passenger. The informed price of air tickets is valid for 48 hours, after that period, you must request a new quote. The value of air tickets is subject to increases due to lack of availability in the category quoted at the time of request by the passenger, for this reason, we recommend paying them within 48 hours of informed price, otherwise, is subject a variation of the price.

3.3. Trekking
Reservations must be confirmed by paying 30% of the total price of the trekking. The remaining balance must be paid 60 days before the start of the program. In the case that is contracted 60 days before the scheduled date for the beginning of the trek, you must pay the total price of it. The minimum amount paid for the reservation must not be less than 1,000 USD, unless the value of the program is lower, in which case you must pay the total price of the trip.

3.4. Cruises
Cruise bookings will depend on the general contracting conditions of each shipping company.

4. Travel Confirmation
The confirmation of the trip will be made once the total payment of the trip has been made. The passenger must previously send the signed invoice accepting the general contracting conditions by email and the contracted travel insurance that must include cancellation.

5. Itineraries
The itineraries are published as examples and reference for the passengers. They are subject to change due to weather conditions, operative situations and other factors beyond our control, without previous notice and without consulting the participants. Participants have no right to any refund or other considerations in the events of these inevitable itinerary changes.

6. Cancellations

Our company reserves the right to cancel the tour in the following circumstances:

  1. Events of force majeure. The total amount received up to that moment will be returned.
  2. If there is a substantial increase in the price, due to an increase in the rates of the services contracted or by changing the currency exchange rates, which require a substantial and justified increase in the agreed price and in case the passenger does not accept to pay the difference resulting from this adjustment, will not proceed to the refund of the total amount received up to that moment.
  3. In case of not paying the balance of the total price of the tour within the established deadlines, the company may cancel the tour without corresponding refund for any concept or apply the fine for late payment.
7. Hotel availability
The company reserves the right to modify hotel reservations if there are no available places, committing to offer the same category of accommodation. In the case of not having places in hotels of the same category, they will be exchanged for higher category hotels. If there is any difference in the established price, the corresponding adjustment will be made, and the passenger must pay the difference.

8. Expenses attributable to the passenger
If the trip has to be shortened or prolonged due to fortuitous reasons or force majeure not attributable to the company, the expenses caused by this situation will be paid by the passengers. Example: Aerolineas Argentinas strike that requires the reprogramming of the trip.

9. Method of payment
The method of payment must be made by wire transfer or credit cards: Visa, MasterCard or American Express via Paypal. Payment by credit card has a cost of 5.5%.

10. Visas
It is the responsibility of the passenger to inform himself of the need to possess the corresponding visa to enter the country he visits.

11. Cancellations & Returns

Tours & Trekking
11.1. Cancellations
If passengers voluntarily renounce some of the services included in the tour program, no refund will be made. There is no refund for any unused service, including transfers, excursions and hotel reservations. All cancellations must be notified in writing and must be sent to the company.

11.2. Returns
Cancellations made before 61 days of the beginning of the trip will be returned the total amount paid, charging only a charge for administration expenses and reservations according to the stipulated in point 9.3. The value paid for air tickets is not refundable

Cancellations made between 45 and 60 days from the beginning of the trip will be refunded 70% of the total amount of the trip, charging only a charge for administration expenses and reservations according to the stipulated in point 9.3. The value paid for air tickets is not refundable.

Cancellations before 45 days of the beginning of the trip will not be refunded the total amount paid.

11.3. Administration Fee and Booking Expenses
In the event of cancellation, a booking fee of USD 500 per passenger over 18 years of age will be charged. Passengers under 18 years old will not be charged. Except in the case of exceptionality that the trip is open for a period of one year, a single administration fee and reservations of USD 250 will be charged for all passengers.

11.4. Exception
In case of canceling the trip 45 days before the start of the trip and to avoid penalties WE OFFER TO LEAVE OPENED THE AMOUNT PAID for a maximum period of 1 year. The money paid can be used for a new trip, discounting only force majeure penalties, such as no show at hotels. Air tickets are non-refundable. In this case of exceptionality, a single administration fee and reservations of USD 250 are charged for all passengers.
Cruises

In case of canceling the cruise, the contracting conditions imposed by the corresponding shipping company will apply. Our company will charge a penalty for administrative and booking expenses of USD 250 per person.